Logistics Specialist

In this course, students will explore concepts related to various functions within operations and supply chain management. They will develop an understanding of complex processes to be followed to bring a finished product to life for consumers. Students will explain how new demands, advancing technology, changing preferences, and unforeseen circumstances force companies to adapt to survive and create new products. Students will also gain foundational knowledge, including logistics and warehouse management principles, in a non-technical way to help them understand their work.

Apprentices are introduced to basic communication concepts relating to the workplace, including interpersonal, intercultural, production team communications, technical writing, business communications, phone and email etiquette, and conflict management.

In this course, students will be able to relate LEAN Six Sigma concepts to production objectives. They will identify waste within the value stream and demonstrate the ability to effectively analyze and present data to co-workers and stakeholders. They will define and apply team leadership tools to aid in process improvement. Students will collect and process customer or internal stakeholder input/requirements and identify key metrics for measuring success. Students will define the DMAIC process and effectively use tools and concepts associated with each phase of the DMAIC process. Finally, they'll employ Lean Six Sigma skills in process improvement projects.

Apprentices are introduced to basic inventory and warehouse management concepts related to logistics and supply chain-related professions, including inventory management, supply chain management and risks, and warehouse safety.

Enterprise Resource Planning (ERP) refers to a method or type of software that organizations use to manage day-to-day activities. In this course, students will explore ways that ERP is used to efficiently manage demand and procurement. They will explain how ERP is used to quantify resource use, and better plan production jobs and product delivery. Students will use ERP to create invoices to send directly to customers or create and transmit import and export documentation required for cross-border shipments. Students will also identify how ERP processes enhance collaboration between businesses and vendors, helping to reduce bottlenecks. Students will explore how ERP use can help target inefficiencies in resource use and improve business outcomes. Finally, students will explain how ERP can help organizations adapt during business downturns.

A class used to explore new coursework or for a specific topic of special interest.