This course emphasizes effective written, verbal, and non-verbal communication, ensuring optimal patient interactions. Students will learn about patient education, the nuances of medical law and ethics, and the foundational aspects of medical records, including an introduction to electronic medical records. Additional topics include administrative tasks such as appointment scheduling, coordinating outpatient procedures, managing patient referrals, and effectively utilizing electronic medical records in a modern healthcare context.
Restricted Elective
Prerequisite
Students must be accepted into CBC's Medical Office Specialist program prior to enrolling.