Hospitality

This course is an introduction to the purpose and tasks of a front desk representative. It includes the identification of the various equipment and systems that front desk representatives use in the course of performing their duties. Successful completion of this course results in a certified front desk representative credential.

This course offers an overview of hotel room division operations, focusing on key departments such as front office, housekeeping, engineering, night audit, security, revenue management, etc. Students will explore essential procedures, industry technologies, and hotel management software. Students will also learn demand management strategies and techniques for optimizing hotel occupancy and efficiency.

This course is an introduction to the purpose and tasks of a restaurant server and how they work together with others to meet superior performance standards. Successful completion of this course results in a certified restaurant server credential.

This course is an introduction to the duties and primary functions of a maintenance employee and how they work together with others to meet superior performance standards. Successful completion of this course results in a certified maintenance employee credential.

This course prepares students for ServSafe certification by providing essential knowledge of food safety and sanitation practices in the food service industry. Topics include foodborne illnesses, personal hygiene, proper food handling, safe storage, temperature control, and cleaning and sanitizing procedures. Upon successful completion of coursework and in-class review, students will be prepared to take the ServSafe Food Manager Certification exam.

This is an introduction to the duties and primary functions of a breakfast attendant and how they work together with others to meet superior performance standards. Successful completion of this course results in a certified breakfast attendant credential.

This course is an introduction to the duties and primary functions of a guest service professional to maintain the highest level of service excellence. Successful completion of this course results in a certified guest service professional credential.

Students serve an internship with a company that offers the application of classroom learning with on-the-job experiences in the hospitality industry. The student will be placed with an employer where the environment will build on the student's area of career interest and prepare them to be productive employees.